Job Details
- Job Type – Full-Time
- Apply Before – August4,2020
- Salary – Negotiable
Job Requirements
- Experience Required – 0 Year
- Gender Required – Male & Female
- Qualifications Degree Required – Bachelor
- Experience You Gain – Entrylevel
Job Description
Company Name: Amazon
Role: DevOps Engineer
Basic Qualifications:
A degree in Computer Science or at least one years relevant experience in a large-scale online technical operations environment
Excellent written and verbal communication skills to facilitate efficient and effective interaction with peers and customers
Effective organisational skills to maintain a consistently high standard of operations in a busy environment
Confidence to initiate, drive and manage company-wide conference calls
Strong knowledge of the computer science fundamentals and good understanding of multi tiered software systems
Excellent troubleshooting skills and a proven documentation methodology
Preferred Qualifications:
Get there first; be the first to detect and diagnose service impacting events
Provide critical technical support, incident response and incident management to seller experience internal customers to include monitoring and management of communications during high impact events (via conference calls utilizing an established Event Management process) and close collaboration with level-two and level-three resolvers
Drive down mean time to resolution for all incident types
Automate select systems administration tasks through creation and maintenance of scripts and tools
Automate various system configuration and maintenance tasks
Troubleshoot Application issues
Website and corporate load balancer configuration and troubleshooting
Respond to and complete customer requests to SLA via Remedy trouble ticketing system
Provide monitoring support for all customer-facing services
Identify and troubleshoot recurring platform issues. Effective escalation of same to mid and senior level engineering teams for full resolution
Engage disparate resolver teams to resolve application/platform interaction issues
Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
Mentor junior staff in basic Linux system administration, and assist in the formulation of a structured training pla
Participate in entry level interviewing
Location: Bangalore, IN
