Amazon – Virtual Customer Service Associate

Amazon – Virtual Customer Service Associate

Job Details

  • Job Type – Full-Time
  • Apply Before – September15,2020
  • Salary – Negotiable

Job Requirements

  1. Experience Required –0 Year
  2. Gender Required – Male & Female
  3. Qualifications Degree Required – Degree Bachelor / Master’s Degree
  4. Experience You Gain – Entry Level

Job Description

Company Name: Amazon  Role: Virtual Customer Service Associate Knowledge and Skills Required: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills – ability to clearly understand and state the issues customers present Communication Skills Computer Knowledge/Skills Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, website, and competitor websites Demonstrates an ability to successfully navigate websites Excellent customer service skills, including maintaining focus on the customer issue in a  fast-   paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Problem Solving SkillsQualifications Required:Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Location: Noida, IN