DXC Technology – Technical Support

DXC Technology – Technical Support

Job Details

  • Job Type – Full-Time
  • Apply Before – August6,2020
  • Salary – Negotiable

Job Requirements

  1. Experience Required – 0-s Years
  2. Gender Required – Male & Female
  3. Qualifications Degree Required – Bachelor
  4. Experience You Gain – Entrylevel

Job Description

Company Name:  DXC Technology
Role: Technical Support
Exp: 0 – 3 years

Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
Work is reviewed periodically by Supervisor or Team Lead.

Education and Experience Required:

Any Graduation with 10+2+3/4 preferably.
Typically requires 0- 3 years general experience, or equivalent combination of experience and college level education.

Location: Noida, IN