Job Details
- Job Type – Full-Time
- Apply Before – October2,2020
- Salary – $225,000.00-$300,000.00/Yearly
Job Requirements
- Experience Required –
- Gender Required – Male & Female
- Qualifications Degree Required – Degree Bachelor
- Experience You Gain – Entry Level
0-s Years
Job Description
Company Name: Virtusa Consulting Services Role: Analyst Exp: 0 – 2 yearsRole and Responsibilities:Provide excellent customer service and delight customers by exceeding their expectations.Ensure logical and meaningful extraction of url content along with 100% SLA adherence.Prepare and implement action plans to drive process improvements.Deliver high quality of work consistently w/t fail and ensure process compliance.Develop domain expertise and work like an SME. Challenge what seems not right!Perform high quality RCAs to identify the root causes of repeating/high severity issuesProfile: Customer support or technical support experience in online industry (2 to 3 years) preferably with processes related to data curation / extractionGood knowledge of websites, and how to navigate to obtain desired informationAdvanced English Language Proficiency (both written & oral) Language Standard: Versant Communication Test Score >65 for Reading & Writing Candidates will also need to write an essay of 150 – 200 words in 10 mins or lessDecision making skillsStrong Logical/ Analytical skills (cognitive ability)Focus on accuracy/eye for detailsExcellent time management skills, most workload involves fluctuationHands on knowledge of Google AdWords/Digital Marketing will be an added advantageExperience in Content writing or Creative Writing will be preferredEligibility:B.com/ BA/ B.sc/ BBA/BBM/or BCA/ BE/ Btech (Any specialization)2018, 2019 pass outs
Location: Hyderabad, IN
