Job Details
- Job Type – Full-Time
- Apply Before – September5,2020
- Salary – Negotiable
Job Requirements
- Experience Required –0 Year
- Gender Required – Male & Female
- Qualifications Degree Required – Degree Bachelor
- Experience You Gain – Entry Level
Job Description
Company Name: Webklipper Technologies Role: Product Support Engineer (Fresher) Job Responsibilities:Provide enterprise grade support to our clients over email and phoneAddress core technical queries related to the product.Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, HTML/CSS and JavascriptPerform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databasesCollaborate with Engineering and Data Analytics to help solve customer issues and provide reportsEnsure speedy resolution of issues while maintaining high customer satisfactionDesired Skills:BE/ BTech or BSc in the field of IT or Computer ScienceHands on experience with HTML/CSS and JavascriptExcellent written and verbal communication skillsAbility to explain complex concepts through clear and accurate writingPeople skills and having the gift of the gab to handle tricky situationsAbility to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivationComfortable working in a 24×7 rotational shift environment
Location: Mumbai, IN
